Last Updated: September 8, 2023
At Citywide Shop, your privacy is paramount. Here’s a streamlined and clear overview of our policy. Rest assured, we’re committed to keeping your information secure and transparently explaining how it’s used.
1. Your Information: What and Why?
- Purchases: When you buy from us, we gather personal details like your name, address, and email to fulfill the order.
- Browsing: We track IP addresses to optimize your shopping experience and learn about popular products and trends.
- Updates (Optional): If you opt-in, we’ll occasionally update you on new arrivals, sales, and more.
2. Consent: It’s All About Choice.
- Providing Data: Completing a purchase implies you’re okay with us collecting necessary data for that purpose.
- Secondary Uses: For anything beyond the above (like marketing), we’ll ask you outright or give you an opt-out choice.
- Changing Your Mind: Feel differently later? Contact us anytime at [email protected] or by mail at: Citywide Shop, PO BOX 630, New York, NY, 10029, United States to withdraw your consent.
3. Disclosure: Only When Needed.
- We might share your info if legally required or if there are terms of service violations.
4. Powered by WooCommerce:
- Our platform, WooCommerce, securely stores your data behind robust firewalls.
- Payments: Your transaction data is protected and encrypted. It’s deleted post-purchase, adhering to global payment security standards.
- Want more on WooCommerce’s privacy practices? Check their Terms of Service and Privacy Statement.
5. Third Parties: Clear Boundaries.
- We work with third parties that might need some of your information, but they’re bound by their privacy policies.
- Transacting with a third party could expose your data to their local laws. Example: A US-based gateway processing a purchase from Canada might be under US legal jurisdiction.
- External links from our store may lead you elsewhere; always check the privacy policies of other sites.
6. We Prioritize Your Data Security:
- We employ best practices to shield your information from loss, misuse, and unauthorized access.
- Credit card info? Encrypted and protected. We abide by industry standards for your peace of mind.
- Cookies: We use them for smoother browsing. Here’s a glance at our main cookies:
- _session_id: Captures your session details.
- _secure_session_id: A unique session token.
- storefront_digest: Verifies access for password-protected shops.
7. Google Services: Understanding and Transparency
- Google Analytics: To understand how our visitors interact with our site, we use Google Analytics. This tool collects user data through cookies to provide us with essential insights. This includes information on how you found our site, how you interact with it, and more. Importantly, this data is anonymized and does not personally identify you. If you wish, you can opt-out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on.
8. Age Matters:
- If you’re here, you either confirm you’re an adult based on local laws or that you’re supervised by one if required.
9. Evolving Practices:
- We might tweak this policy for clarity or updated practices. Stay tuned here for the latest. Major change? We’ll let you know.
- If Citywide Shop merges or is bought out, your data might transfer to the new entity to continue services to you.
Have a Question or Concern?
- Need to edit or erase your data? Or perhaps, delve deeper into our practices? Contact our Privacy Compliance Officer at [email protected] or send a letter to: Citywide Shop, Attn: Privacy Compliance Officer, PO BOX 630, New York, NY, 10029, United States.
Your confidence in shopping with us is essential. We’re here to safeguard your data and ensure you always have clarity on its use. Reach out anytime; we’re here to help